Privacy Policy

We value the privacy of our visitors and are committed to protecting it

Privacy Policy – Tribovex Cleaning Services

Last Updated: December 2024

At Tribovex Cleaning Services, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our cleaning services.

1. Information We Collect

We collect information you provide directly to us and information we collect automatically when you use our website or services.

Personal Information You Provide

  • Name and contact information (email, phone number, address)
  • Property information and cleaning preferences
  • Service appointment scheduling information
  • Information you provide when contacting us
  • Any other information you choose to provide

Information We Collect Automatically

  • Website usage data and analytics
  • Device information and IP address
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to provide and improve our cleaning services:

  • Schedule and provide cleaning services
  • Manage service appointments and customer preferences
  • Respond to your inquiries and requests
  • Provide customer support
  • Send you booking confirmations and updates
  • Improve our website and services
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • With our staff to provide cleaning services
  • With service providers who help us operate our business
  • When required by law or legal process
  • To protect our rights and safety
  • With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of sensitive data
  • Regular security assessments
  • Limited access to personal information
  • Secure data storage and transmission
  • Background checks for all staff members

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Object to certain processing
  • Withdraw consent where applicable
  • Request data portability

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential cookies for website functionality
  • Analytics cookies to understand usage
  • Preference cookies to remember your settings
  • You can control cookie settings in your browser

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our cleaning services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: info@tribovex.com
  • Phone: +48 22 123 66 25
  • Website: www.tribovex.com